01
Installation & training
Every system is installed, commissioned and checked before clinical use. Then we train your team hands-on, on your own equipment.
Expertise before, support after.
We stay with every lab from the first plan to years of daily use, with one local team for everything we supply.
02
Maintenance & support
Scheduled preventive maintenance, quick technical help, and warranty claims handled with the manufacturer for you.
Also from Cell Orbit
From the first plan to the last fitting.
What does Cell Orbit's service and support include?
Installation and commissioning, hands-on training on your own equipment, scheduled preventive maintenance, quick technical help, and warranty claims handled with the manufacturer for you. One local team looks after everything we supply.
Where is Cell Orbit's technical team based?
In Dubai. We support labs across the UAE, the GCC, the Arab countries and Africa, and for export projects we handle shipping and installation, so the lab deals with one partner from start to finish.
Does Cell Orbit handle warranty service?
Yes. We handle warranty claims with the manufacturer for you, so your team can stay focused on the lab. Contact us with the equipment details and a short description of the issue to start a request.
Does Cell Orbit train our laboratory staff?
Yes. Every system is checked before clinical use, and then we train your team hands-on, on your own equipment. When new staff join, ask us and we will arrange training for them too.
Can Cell Orbit make furniture or fittings for our lab?
Yes. We design and build metal furniture and fittings to your room, and our own Cell Orbit AVT anti-vibration table is designed and built in Dubai. Tell us what you need and we will talk it through with you.
